DOCUMENT:Q110851 02-FEB-1994 [W_NT] TITLE :Erratic Mouse with Gateway 2000 P5-60 Computer PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: -------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT version operating system 3.1 - Microsoft Windows NT Advanced Server version 3.1 -------------------------------------------------------------------- SYMPTOMS ======== After installing Microsoft Windows NT or Windows NT Advanced Server on a Gateway 2000 P5-60 the mouse appears jumpy, hesitant, or stops working altogether. CAUSE ===== According to Gateway 2000 technical support the Advanced ISA Timing on the P5-60 should be disabled by default. However, it is enabled on many of their computers. RESOLUTION ========== To correct the erratic mouse behavior, change the Advanced ISA Timing setting in the Advanced CMOS setup to disabled. For additional information on Gateway computers, contact Gateway 2000 technical support at (800) 846-2301. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional reference words: 3.10 pentium KBCategory: KBSubCategory: hrdwr ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1994.